Privacy Policy

This Privacy Policy explains how Project Plumbing Co. LLC collects, uses, and protects personal information when you visit our website or request our services.

  1. Information we collect

We collect information needed to deliver and improve services. This may include:

  • Personal details such as your name, phone number, email address, and service address.
  • Service information such as appointment requests, descriptions of issues, and service notes.
  • Technical data such as IP address, browser type, and website usage collected through cookies and analytics.
  1. How we use information

We use the information we collect to:

  • Schedule and perform plumbing services.
  • Respond to inquiries and provide customer support.
  • Send service confirmations, appointment reminders, and important updates.
  • Improve our website, services, and customer experience.
  1. Sharing and disclosure

We do not sell or trade your personal information. We may share information when necessary to:

  • Work with trusted contractors or partners who assist in delivering services.
  • Comply with legal requirements or respond to lawful requests.
  • Prevent or address fraud and safety risks.
  1. Data security and retention

We maintain administrative and technical measures intended to protect personal information from unauthorized access. No method of transmission is completely secure. We retain data only as long as it is necessary for business, legal, or tax purposes.

  1. Your choices and rights

You may:

  • Request access to, correction of, or deletion of your personal information by contacting us through the website.
  • Opt out of marketing communications by following unsubscribe links or contacting us directly.
    Where local law provides additional rights, you may exercise those rights in accordance with applicable legal requirements.
  1. Cookies and tracking technologies

Our website uses cookies and similar technologies to support site function, remember preferences, and analyze usage. You can manage cookie settings in your browser. Disabling certain cookies may limit some site features.

  1. Third party links and services

Our site may link to third party sites or use third party services. We are not responsible for the privacy practices of those sites. Review their privacy policies before sharing personal information.

  1. International transfer of data

If your information is transferred outside your country for processing, we will take reasonable steps to ensure it receives an appropriate level of protection.

  1. Changes to this policy

We may update this policy to reflect changes in our practices or legal requirements. The most recent version will appear on this page with the effective date.

  1. Contact us

For privacy questions, requests, or concerns, contact Project Plumbing Co. LLC via the Contact page on our website.